okgas Casino & Sportsbook Data Care

This page describes what we collect when you use okgas and how we keep that data protected. We at okgas collect personal information only to verify your identity, process your deposits and withdrawals via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank virtual accounts, and operate our sportsbook, live-dealer, and slot services.

Our okgas platform is available only where local law permits. We do not offer services in jurisdictions where online gaming is prohibited. We follow all applicable data protection laws in the regions where we operate. When you join okgas, you agree to this privacy policy and accept that your data will be processed as described here.

Last updated: This privacy policy reflects our current data practices. We update this policy when our practices change. Continued use of okgas after an update constitutes acceptance of the new policy.

What data we collect on okgas

We at okgas collect the following information when you register:

• Identity data: Full legal name, date of birth, national ID number, passport number, or driver's licence number.
• Contact data: Email address and phone number (verified by SMS).
• Address data: Residential address and proof of address (utility bill or bank statement).
• Payment data: Payment method information (e-wallet account, bank account). We do not store full card or bank details — we tokenize them for security.
• Account activity: Login history, game play logs, bet records, deposit and withdrawal history.

We collect this information to comply with anti-money-laundering (AML) and know-your-customer (KYC) requirements. We verify your identity once during account opening. Subsequent transactions on okgas use your stored details.

How we use your data on okgas

We at okgas use your data for the following purposes:

• Account management: Creating and securing your okgas account, resetting your password, enabling two-factor authentication.
• Deposit and withdrawal: Processing your transfers via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet. We verify your identity before each large withdrawal.
• Game operation: Recording your game play, slot spins, live-dealer sessions, and sportsbook bets. This allows us to settle bets fairly and handle disputes.
• Compliance: Verifying you meet our eligibility criteria, detecting fraud, preventing money laundering, and responding to regulatory requests.
• Support: Answering your questions and resolving disputes. Our multilingual support team may access your account history to assist you.

Third-party processors and data sharing on okgas

We at okgas share your data with third parties only when necessary to operate our platform:

• Payment processors: mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, and local payment receive your payment authorization details to process deposits and withdrawals.
• ID verification providers: We use third-party services to verify your identity documents and cross-check against official records.
• Banking and compliance partners: We share transaction data with our banking partners and AML/KYC compliance vendors to meet regulatory obligations.
• Hosting providers: Our okgas servers may be hosted by third-party data centres. Our data is encrypted and access is restricted.

We require all third parties to sign data protection agreements. They are not permitted to use your data for any purpose other than providing services to okgas.

Where your data is stored on okgas

Our okgas servers may sit outside your jurisdiction. Your data may be stored, processed, and transmitted across international borders to enable our platform to operate 24/7. We apply the same security standards everywhere we store your data.

By using okgas, you consent to your data being processed internationally. We comply with applicable data protection laws in every jurisdiction where we operate, including Indonesia where many of our users are based.

Your rights regarding your data on okgas

You have rights over your personal data held on okgas. You can:

• Access: Request a copy of all data we hold about you on okgas.
• Correct: Ask us to correct inaccurate or incomplete information.
• Delete: Request deletion of your data, subject to legal retention obligations.
• Export: Receive your data in a portable format.
• Object: Opt out of certain data uses (e.g., marketing communications).

To exercise these rights, contact our okgas support team. We respond to all requests within 15 business days. Some requests may be delayed if we need to verify your identity or if we have legal obligations to retain the data.

Cookies and tracking on okgas

We at okgas use cookies to remember your login session, store your game preferences, and track your navigation across our platform. These are essential for okgas to function properly.

We also use analytics cookies to understand how you interact with okgas — which games you play, how long you stay, which payment methods you use. This helps us improve our service and fix technical issues.

You can disable non-essential cookies in your browser settings. However, disabling essential cookies may prevent okgas from functioning correctly. We do not use advertising cookies or share analytics data with third parties.

Security of your data on okgas

We at okgas apply industry-standard security measures to protect your data:

• Encryption: All data in transit uses HTTPS/TLS encryption. Stored data is encrypted at rest.
• Access control: Only authorized okgas staff can access your account data, and only for legitimate business purposes.
• Two-factor authentication: Your okgas account is protected by password and optional 2FA.
• Audit logs: All access to sensitive data is logged and audited.
• Incident response: If we detect a breach, we notify affected users and regulatory authorities within the time required by law.

While we employ strong security measures, no system is non-specific info secure. We cannot guarantee absolute protection against determined attacks. You are responsible for keeping your okgas password confidential.

Retention of your data on okgas

We at okgas retain your data for as long as your account is active and for a period afterwards as required by law. The retention period varies by data type:

• Account data: Retained while your account is open, plus five years after closure for compliance purposes.
• Transaction data: Retained for seven years to meet AML/KYC requirements and handle disputes.
• Support records: Retained for two years to resolve recurring issues.
• Analytics data: Aggregated analytics are retained indefinitely; individual-level data is deleted after one year.

You can request deletion of your data at any time, subject to legal retention obligations. We will delete non-legally-required data within 30 days of your request.

Contact us about your privacy on okgas

If you have questions about our okgas privacy practices, want to exercise your data rights, or believe we have mishandled your data, contact our support team. We respond in English and multiple languages via live chat, email, and phone. We typically respond within 24 hours.

Our okgas support team can help you request access to your data, correct errors, or delete your account. If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.

We at okgas are committed to protecting your privacy while operating a transparent, compliant platform. Our okgas privacy policy balances your rights with our operational and legal requirements. By using okgas, you consent to the data practices described here. If our practices change, we will update this policy and notify you. Continued use of okgas after an update constitutes acceptance of the new practices.